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  • GT&BSC Event Series: The Resilience Trilogy: Outsource More to Build Resilience

GT&BSC Event Series: The Resilience Trilogy: Outsource More to Build Resilience

  • 25 Oct 2022
  • 12:00 PM - 1:00 PM (BST)


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Resilience is the buzz-term of the day, but what does it really mean for the Global Technology & Business Services industry and profession? We will unpack that question and explore resilience opportunities and challenges across a trilogy of webinars.

PART 1: Outsource More to Build Resilience – But do it Well

It has long been recognised that the outsourcing industry booms at times of uncertainty and recession. Add to that the fact that the industry excelled throughout the pandemic and trust across global partnerships is at an all-time high, then it is no wonder that the industry is facing its biggest economic boom this Millennium.

As companies look to reduce their capital expenditure in favour of Opex, outsourcing will increase rapidly, but it won’t be in the model we have traditionally known.  In this webinar we will cover the latest trends in technology and business services outsourcing and revisit the fundamentals of best practice in how to do it well.

Speakers include:

  • Nitish Mittal, Partner Technology at Everest Group will be sharing how enterprises are using strategic sourcing to drive the next decade of digital transformation in the new global world order.
  • Steig Seaward, National Director of Research at Colliers will share a US perspective and backdrop, including the 5 signs we are heading towards a recession and where we are heading in the future.
  • Mr. Plamen Dinchev, EU Finance and Accounting Center Lead of Labcorp will be sharing how leaders should respond to changing business environments and how Labcorp have done just that, setting up SSC in Bulgaria during the pandemic.
  • Marek Grodzinski, Partner, Regional GBS Practice Leader at EY will be sharing how to choose the right outsourcing model for your GBS organisation.
  • Konstantin Vasyuk, Executive Director at IT Ukraine Association will share the story of the resilience of the IT industry in Ukraine as the war continues.
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