Press Releases

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  • 20 Jan 2021 4:37 PM | Deleted user

    Read the full press release here where the GT&BSC consider the definition of Impact Sourcing, their role in the industry and their commitments and actions for the future.

  • 14 Dec 2020 12:30 PM | Deleted user

    The sourcing industry contributes 5.5% to Bulgaria’s GDP and marks a double-digit growth in development.

    Nearly 78 000 people work in the sector

    The size of the sourcing sector in Bulgaria amounts to EUR 2,9 billion for 2019. This is identified by the data in the Annual Report of the Association for Innovation, Business Excellence, Services and Technology (AIBEST) for the development of the sourcing industry in the country. Last year, the sector contributed 5,5% to Bulgaria’s GDP compared to 5,2% in 2018. For another year, the sourcing industry marked double-digit growth in its development, as in 2019 operating revenues increased by 19,6%. Our preliminary data for 2020 show that even this year the growth will also remain in double digits. The forecast for 2022 indicates that the industry will continue to develop and be a major pillar in the Bulgarian economy, as its relative share in the country's GDP will reach 8,9%.

    Read the full press release here

  • 10 Nov 2020 2:06 PM | Francesca Devonshire

    The Global Technology & Business Services Council is delighted to present its inaugural conference programme. The Global Technology & Business Services Series marks the launch of a truly unique, global initiative which represents the world’s premier gathering of global technology and business services professionals. The programme launches with keynote presentations delivered on the 30th November and 1st December 2020, and will be followed by a series of monthly deep dive events.

    The Series will be delivered as a virtual programme due to travel restrictions and limitations still in place in many countries across the world. 

    Read the full press release here

  • 23 Jul 2020 1:16 PM | Francesca Devonshire

    Kuala Lumpur, 16 July, 2020: In an industry first, an alliance of twelve major independent regional organizations representing the technology and business services sector across the world, have united to launch the Global Technology and Business Services Council (GT&BSC). 

    GT&BSC is currently represented across Bulgaria, the Balkans, Czech Republic, Egypt, Germany, Hungary, India, Malaysia, Poland, Romania, Russia, South Africa, Sri Lanka, United Kingdom, United States and Ukraine, where they collectively represent the interests of over 10,000 organisations, including multi-nationals, indigenous tech companies, SMEs, and start-ups.

    Read the full press release here.


  • 16 Jul 2020 3:36 PM | Francesca Devonshire

    За първи път дванадесетте основни независими регионални организации от сектора на технологиите и бизнес услуги по целия свят се обединяват, за да създадат Глобален съвет за технологични и бизнес услуги (GT&BSC). Съветът ще представлява индустрията в световен мащаб. Организациите, представители на членове в съответните региони, както купувачи, така и доставчици на услуги, се обединиха, за да дадат глобален отговор на предизвикателствата и промените, породени от COVID-19 и да очертаят ясна визия за бъдещето на сектора.

    Click here to read the full press release.


  • 16 Jul 2020 10:33 AM | Francesca Devonshire

    GT&BSC, an alliance of twelve international associations representing the technology and business services sector across the Balkans, Bulgaria, Czech Republic, Egypt, Germany, India, Latvia, Malaysia, Poland, Romania, Russia, South Africa, Sri Lanka, United Kingdom, United States and Ukraine, collectively represent the interests of over 10,000 organisations, including multi-nationals, indigenous tech companies, SMEs, and start-ups.

    Read ABSL's Press Release in English.

    Read ABSL's Press Release in Polish.


  • 16 Jul 2020 10:32 AM | Francesca Devonshire

    The South African Global Business Services (GBS) sector continues to buck the trend; not only has it pioneered best practice in ‘keeping the lights on’, but it is a sector that has arguably thrived in a global economic lockdown. In South Africa, GBS extends across multiple sectors including finance and accounting, telecommunications and media, human resources and even legal services. As a result of innovative technology that is the backbone of the sector, operations were able to pivot to agile working arrangements including work from home, scaled down on-site operations and/or blended working models. This ability to maintain operations, keep workers employed and service a global market was strongly endorsed by Minister Patel of Trade, Industry and Competition as a blueprint for business in all stages of the highly regulated lockdown.

    Read the full press release here.


  • 16 Jul 2020 10:15 AM | Francesca Devonshire

    The Global Sourcing Association (GSA), is delighted to announce its role as a founding member of the Global Technology & Business Services Council (GT&BSC) being launched today. The GT&BSC has been developed through the alliance of the twelve major independent regional organizations representing the technology and business services sector across the world  in order to collaborate, promote and represent the industry on a global basis for the first time. 

    Read the full press release here.

  • 16 Jul 2020 10:10 AM | Francesca Devonshire

    In an industry first, the twelve major independent regional organizations representing the Technology and Business Services Sector across the world have united to launch The Global Technology and Business Services Council (GT&BSC- https://gtbsc.org). The council aims to demonstrate how the global tech industry dealt with the COVID crisis ensuring business continuity and employee safety, the overwhelming feedback it has received from clients across the world, the critical support it provides to various sectors, the absolutely critical role of highly skilled techworkers and the “essential services” they provide. Last but not the least, the innovation it drives and why it is critical to preserve the global, interconnected and collaborative nature of this industry.

    Read the full press release here.

  • 15 Jul 2020 10:07 PM | Francesca Devonshire

    Leading Associations around the world unite to applaud the success of the industry in addressing COVID-19 and set a clear vision for its future

    London, July 16, 2020

    In an industry first, the twelve major independent regional organizations representing the technology and business services sector across the world have united to launch The Global Technology & Business Services Council (GT&BSC) to represent the industry globally. These organizations who represent members across their respective regions who are both buyers and providers of services, have united to deliver a global response to the challenges and changes brought about by COVID-19, and present a clear vision for the future of the sector.

    GT&BSC, an alliance of twelve international associations representing the technology and business services sector across Bosnia,  Bulgaria, Czech Republic, Egypt, India, Latin America, Latvia, Malaysia, Poland, Romania, Russia, South Africa, Sri Lanka, United Kingdom, United States and Ukraine, collectively represent the interests of over 10,000 organisations, including multi-nationals, indigenous tech companies, SMEs, and start-ups.

    The technology and business services sector was integral to supporting businesses across the world as they addressed the challenges of adapting to changes caused by COVID-19,  demonstrating remarkable agility, commitment and resilience in responding to the crisis; ensuring business continuity for global clients and prioritizing safety of all employees. The sector was central to the rapid deployment of work from home models and digital transformations, providing critical support and “essential services” to various sectors including governments through highly skilled professionals around the world. This is all referenced in the report being published today entitled: “A unified global response for the technology and business services industry”.

    The global technology and business services industry delivers strategic value through a global eco-system comprised of over 10 million highly skilled and talented workers around the world, operating flexibly, transparently and collaboratively and utilising best practices to deliver thought leadership, technology-led transformation and continuous business improvement. It is recognised as a significant positive contributor to the global economy, and will be a major contributor to re-energizing many economies worldwide.

    Globally, technology and business services will play a key role in evolving nations to the next normal, driving the global economy out of an inevitable downturn and reducing the impact of future economic and social shocks, transforming businesses quickly and making them more resilient moving forward.

    The Council members highlighted “We are all incredibly proud of how well our industry responded to the challenges presented by COVID-19. Partnerships and individuals around the world worked tirelessly to ensure key services were delivered in really adverse conditions, remodelling and reinventing business processes literally overnight.

    It is the Council’s firm belief that technology, collaboration and access to a global talent pool will be key to driving business and Governments out of the inevitable downturn. Sharing best practices, thought leadership and collaborating on new operating models on a global stage will accelerate recovery around the world. We are delighted that our entire industry is collaborating in this global way for the first time and believe this will provide significant value to global governments, our members, their customers and their employees around the world”.

    The role and objectives of the Council include:

    • Promote the industry globally, capturing and sharing the value it adds and the innovations it drives
    • Advance industry growth
    • Provide a global network to develop and share best practice around the world
    • Professionalise the industry, globally, and attract the best talent to work in it including cross border movement of highly skilled workforce
    • Work collaboratively on global research programmes and thought leadership
    • Represent the interests of the sector to stakeholders including Governments, the media and analysts
    • Create a united global forum to develop and share new operating models and frameworks
    • Come together as a global community to share experiences and drive change
    • Promote the importance of impact sourcing and drive fairness throughout the global industry


    Commencing today, the Global Technology & Business Services Council will launch a program of work, with immediate next steps including:

    1.     To conduct a global body of research to better understand the industry’s global state and prepare a report showing directions of further development

    2.     To initiate discussions with all potential stakeholders including buyers, providers, governments and analysts to create a voice and point of view that drives change in an era of digital disruption and how we could work together in partnership to create a win-win scenario

    3.     To continuously publish examples of technological acceleration enabling even stronger resilience to crisis situations and economic recovery

    4.     To strongly promote the sector, its role in the global economy and the future opportunities it represents 

     

    Founding members of GT&BSC (in alphabetical order)

    ABSL, covering Poland, Romania, Czech Republic, The Balkans, The Baltics 

    AIBEST, Bulgaria 

    ALES, covering Latin America

    ASTRA, covering Russia and Belarus

    BPESA, South Africa

    GSA, United Kingdom

    IAOP, United States

    ITIDA, Egypt

    ITUKRAINE, Ukraine

    NASSCOM, India

    OM MALAYSIA, Malaysia

    SLASSCOM, Sri Lanka



    Notes to editors:

    The Global Technology & Business Services Council is an alliance of the leading regional associations around the world, representing the interest of the global technology and business services industry. Its purpose is to promote the industry for growth by sharing best practices and thought leadership for the benefit of all its members and their clients and employees. The GT&BSC will lobby stakeholders to secure the best interests for its members. All members of the Council have signed up to the Industry code of conduct.


     https://gtbsc.org


    For more information contact:


    Kerry Hallard, London: 

    kerryh@gsa-uk.com 

    Mobile: + 44 7774 690447


    Pawel Panczyj, Warsaw:
    pawel.panczyj@absl.pl
    Mobile: +48 600 904 877 


    Kim Maneeley, New York: 

    kim.maneeley@iaop.org

    Phone: +1.845.452.0600 ext. 104

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