Jack Madrid

President & CEO, IT & Business Process Association of the Philippines (IBPAP)

As the head of IBPAP, Jack is at the helm of ensuring that the Philippines remains competitive and relevant as a prime investment destination for IT-BPM services. He is a seasoned business leader with 20 years of experience in strategy, digital innovation, and transformation initiatives.

Before joining IBPAP, he held various leadership roles, including managing the US Consumer Tech Support and Customer Care businesses of Dell International Services from 2006 until 2009. Thereafter, Jack established Yahoo’s brand and operations in the Philippines as its Country Manager. During this time, he was also a Board Director of the Internet and Mobile Marketing Association of the Philippines (IMMAP).

Jack’s professional history also includes the Ayala Corporation as Managing Director, Citibank Hong Kong/Manila as Vice President, and as Country Manager for both MTV Philippines and Multiply.com, as well as being a Co-Founder and President of the Digital Commerce Association of the Philippines (DCOM).

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