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Resilience Series PART 1: Outsource More to Build Resilience

It has long been recognised that the outsourcing industry booms at times of uncertainty and recession. Add to that the fact that the industry excelled throughout the pandemic and trust across global partnerships is at an all time high, then it is no wonder that the industry is facing its biggest economic boom this Millennium.

As companies look to reduce their capital expenditure in favour of Opex, outsourcing will increase rapidly, but it won’t be in the model we have traditionally known.  In this webinar we covered the latest trends in technology and business services outsourcing and revisited the fundamentals of best practice in how to do it well.

Steig Seaward, National Director of Research at Colliers shares a US perspective and backdrop, including the 5 signs we are heading towards a recession and where we are heading in the future.

Nitish Mittal, Partner Technology at Everest Group shares how enterprises are using strategic sourcing to drive the next decade of digital transformation in the new global world order.

Plamen Dinchev, EU Finance and Accounting Center Lead of Labcorp will be sharing how leaders should respond to changing business environments and how Labcorp have done just that, setting up SSC in Bulgaria during the pandemic.

Marek Grodzinski, Partner, Regional GBS Practice Leader at EY will be sharing how to choose the right outsourcing model for your GBS organisation.

Chaired by Kerry Hallard, CEO of the GSA and Chair of the GT&BSC the presenters come together to answer questions from the audience.

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