It has long been recognised that the outsourcing industry booms at times of uncertainty and recession. Add to that the fact that the industry excelled throughout the pandemic and trust across global partnerships is at an all time high, then it is no wonder that the industry is facing its biggest economic boom this Millennium.

As companies look to reduce their capital expenditure in favour of Opex, outsourcing will increase rapidly, but it won’t be in the model we have traditionally known.  In this webinar we covered the latest trends in technology and business services outsourcing and revisited the fundamentals of best practice in how to do it well.