It was partnerships around the world that rallied during the crisis to not only keep the lights on for businesses, but the wheels well and truly turning. Business leaders recognise this, but they also realise they need to better blend their global delivery footprints to build resilience into their future operations. It is very evident that by improving the livelihood of wider population segments we drive economic development and global growth.
In this webinar we take a look at the changing global delivery models and what different destinations are doing to ensure they are highly attractive yet resilient themselves.
Mohan Naidu, Managing Director at FPT Software
Joseph Paperman, Head of Operations at Capital One, Philippines will share the story of how Capital One went from ‘Anti Resilience’ to embracing resilience and how they have learnt from mistakes throughout their journey.
Plamen Dinchev, EU Finance and Accounting Center Lead of Labcorp, will share how Labcorp chose Bulgaria as a delivery destination and how they embraced globalization during the pandemic.
Konstantin Vasyuk, Executive Director at IT Ukraine Association shares the amazing story of resilience in Ukraine as they continue to deliver services throughout the ongoing war.
Chaired by Kerry Hallard, CEO of the GSA and Chair of the GT&BSC the presenters come together to answer questions from the audience.